Employee Engagement is a hot topic—and for good reason. Research studies from Gallup®, BlessingWhite®, and many more continue to demonstrate that engagement highly impacts key organisational metrics including talent retention, mission achievement, growth and profitability.
Kevin Kruse, author of “Employee Engagement 2.0,” cites 28 studies that directly tie engagement to positive results in retention, customer loyalty, sales, safety, profits, and shareholder returns. Yet, in the United States, surveys reveal that only 29% of employees are engaged. As many as 24% are actively disengaged, contributing to significant financial losses. The numbers are far worse outside of the United States, where the average engagement level is only 13%.
How do people get disengaged in the first place?
Millions are spent (and possibly wasted!) each year on Employee Engagement programmes to attempt to fix engagement. However, these programmes are often too little, too late.
There are 3 crucial steps that are the key ingredients for better employee engagement. These are missing from most engagement programmes.